Legal
These Terms and Conditions ("Terms") govern your use of the Conquer Northwest Coffee Company website at conquernorthwestcoffee.com and any purchases made through our store. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our site.
Conquer Northwest Coffee Company, LLC is an Oregon limited liability company ("Conquer Northwest," "we," "us," or "our").
All coffee products sold through this site are fulfilled by Dripshipper, our third-party white-label roasting and fulfillment partner. By placing an order, you authorize us to share your name, shipping address, and order details with Dripshipper for the purpose of fulfilling your order.
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. If your order is canceled after payment has been processed, a full refund will be issued promptly.
All prices are listed in US Dollars. We reserve the right to change prices at any time without prior notice. The price charged for an order will be the price in effect at the time the order is placed. Applicable sales tax will be calculated and displayed at checkout based on your shipping address.
Because our coffee is a perishable, consumable product fulfilled by a third-party roaster, we do not accept general returns. However, we stand behind the quality of every bag we ship.
Eligible for a full refund or replacement:
Not eligible for refund:
We want every customer to love their first order. If something isn't right with your experience, reach out — we'll always do our best to make it right on a case-by-case basis.
To request a refund or replacement, contact us at conquernorthwestcoffee@gmail.com within 14 days of your delivery date. Please include your order number and, for damaged orders, a photo of the product. We will respond within 3 business days.
Orders are roasted and shipped by Dripshipper. Estimated processing and shipping times are provided at checkout and are estimates only — we are not responsible for carrier delays. Risk of loss passes to you upon delivery to the carrier. We currently ship within the United States.
This website participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. When you click an affiliate link on our site and subsequently make a qualifying purchase, we may receive a small commission at no additional cost to you.
We only recommend products we genuinely use and believe in. Our product recommendations are never influenced by affiliate compensation. This disclosure is made in accordance with the Federal Trade Commission's guidelines on endorsements and testimonials (16 CFR Part 255).
All content on this website — including text, graphics, logos, photography, and design — is the property of Conquer Northwest Coffee Company, LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any site content without our express written permission.
This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted or error-free, and we make no warranties regarding the accuracy or completeness of any content on this site.
To the fullest extent permitted by applicable law, Conquer Northwest Coffee Company, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this site or the purchase of our products. Our total liability for any claim shall not exceed the amount you paid for the order giving rise to that claim.
Our site contains links to third-party websites including Amazon.com and One Tree Planted. These links are provided for your convenience only. We have no control over those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Lane County, Oregon.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of the site after any changes constitutes your acceptance of the revised Terms.
Conquer Northwest Coffee Company, LLC
Eugene, Oregon
conquernorthwestcoffee@gmail.com