Privacy Policy

Overview

Conquer Northwest Coffee Company, LLC ("Conquer Northwest," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit conquernorthwestcoffee.com and make purchases through our store.

By using our site, you agree to the practices described here. If you do not agree, please discontinue use of the site.

Information We Collect

Information you provide:

• Name, email address, shipping address, and payment information when placing an order (processed securely through Shopify)
• Email address when signing up for our newsletter or marketing communications
• Any messages or inquiries you send us directly

Information collected automatically:

• Browser type, IP address, pages visited, and time on site via Google Analytics
• Cookies and similar tracking technologies (see Cookie section below)
• Referring URLs and device information

How We Use Your Information

• To process and fulfill your orders, including sharing necessary information with our fulfillment partner (Dripshipper) to ship your coffee
• To send order confirmations, shipping updates, and customer service communications
• To send you marketing emails and newsletters if you have opted in — you may unsubscribe at any time via the link in any email
• To analyze site traffic and usage patterns through Google Analytics to improve our website
• To comply with applicable laws and protect our legal rights

We do not sell your personal information to third parties. Ever.

Third-Party Services

• Shopify — processes all e-commerce transactions and checkout. View their privacy policy at shopify.com/legal/privacy
• Dripshipper — our fulfillment partner who receives your name and shipping address solely to process and ship your order
• Google Analytics — we use Google Analytics to understand how visitors interact with our site. You can opt out via the Google Analytics Opt-out Browser Add-on. Google's privacy policy is at policies.google.com/privacy
• Amazon Associates — our site contains affiliate links to Amazon.com. If you click these links and make a purchase, we may receive a commission. Amazon collects data per their own privacy policy

Affiliate Disclosure

Conquer Northwest Coffee Company participates in the Amazon Services LLC Associates Program, an affiliate advertising program that allows us to earn fees by linking to Amazon.com. When you click an affiliate link and make a qualifying purchase, we may earn a small commission at no additional cost to you. We only recommend products we genuinely use and believe in. Our editorial opinions are never influenced by affiliate relationships.

Email Marketing

If you opt in to our email list, we will send you periodic newsletters, product updates, and promotions related to Conquer Northwest Coffee. You can unsubscribe at any time using the link in any email we send, or by contacting us at conquernorthwestcoffee@gmail.com. We will never share your email address with unaffiliated third parties for their marketing purposes.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand site traffic. Google Analytics uses cookies to collect anonymous usage data. Shopify's Buy Button may use cookies to maintain session and cart state. Most browsers allow you to control or disable cookies through their settings — doing so may affect some site functionality.

Your Rights — California Residents

If you are a California resident, the California Privacy Rights Act (CPRA) gives you the right to know what personal information we have collected, request deletion of your data, opt out of the sale of your personal information (we do not sell personal information), and be free from discrimination for exercising these rights. To exercise any of these rights, contact us at conquernorthwestcoffee@gmail.com. We will respond within 45 days.

Data Security

All payment processing is handled by Shopify and is PCI-DSS compliant — we never store your credit card information on our servers. We take reasonable measures to protect your information, but no method of internet transmission is 100% secure.

Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective immediately upon posting with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.